Business Online CRM: Complete Visibility of Customers, Sales & Suppliers

Manage Relationships - Drive Greater Results

With Business Online CRM, you get full visibility of contacts, contracts, sales opportunities, and suppliers. Systematic follow-up and real-time status updates ensure that no opportunity slips through the cracks, helping you build stronger relationships, boost sales, and enjoy a more efficient workday.

Trusted by businesses of all sizes

Overview of Sales Opportunities

Get a detailed view of all your sales opportunities, including:

This makes prioritization easier and ensures that no sales opportunities are lost due to poor follow-up.

List view of the company’s registered sales opportunities

Standardize the Sales Process

With Business Online CRM, you can create checklists to standardize different sales processes, such as:

This makes it easy for employees to follow the company's best practices, ensuring that no critical steps are missed.

Workspace for a sales opportunity

Key Features & Benefits

Complete Overview of External Business Relations

Manage customers, suppliers, competitors, and partners in one central company database. Smart filtering and customizable views make it easy to tailor the list to your needs.

Structured Sales Pipeline with Clear Follow-Up

Track every sales opportunity from lead to closed deal with a defined process, status updates, and ownership. Each opportunity has its own workspace with documents, tasks, and contact details – everything you need to close the sale.

Seamless Linking Between CRM Elements

Companies, contacts, leads, and contracts are interconnected, giving you a complete picture and saving time across your customer, contract, and project work.

Contract Management with Version Control

Register and manage customer and supplier contracts with clear roles, statuses, and follow-up dates. The contract workspace gives you full control, including document management and approval workflows.

Contact Management with GDPR Compliance

Keep track of key contacts linked to companies, contracts, and opportunities. Each contact is structured for easy access and supports activity logging and GDPR-compliant storage.

Workspace for Every Company

Each company gets its own digital workspace with quick access to projects, contracts, documents, and QHSE cases – all in one place and structured for efficient collaboration.

Central Hub for Business Relations

Create a central hub for your company's relationships, making it easy to manage and locate contracts and contact information. This provides a clear overview and quick access to the information you need, exactly when you need it.

List view of the company’s various relations

Structured Supplier Follow-up

Gather and organize critical information related to your suppliers and business partners. Establish a standardized supplier evaluation process to ensure that all suppliers undergo a structured assessment.

Workspace for a supplier

Contract Management

A centralized hub for your company’s contracts, with access-controlled workspaces. Use predefined document libraries to maintain full visibility of both active and expired contracts with suppliers, customers, and business partners.

List view of company contracts

“All our employees have access to the same information, whether they’re working in Australia, Asia, or the Americas. They travel everywhere and have all the latest information readily available on their phones.”

Anne BergsagelHead of Operations at Izomax

“In the CRM, we keep track of all customer details and the contracts we’ve entered into. It’s easy to extract information when I need to report to the board about what's happened on the customer side over the past month, what we've sold, and where our biggest sales opportunities lie.”

Alexander HatlestadDaglig leder, Soolo

"As our team grows, so does our need for better customer and contract management."

Per Erik BergerCEO at CoreAll

"Business Online helps organizations turn quality into action. With this solution, we will achieve increased collaboration, insights, and control in all project phases—from inquiries and proposals to project completion."

Eirik Kvilstad HeskjaHead of Digitalization & Finance at Lie Blikk

Frequently asked questions

What is Customer Relationship Management (CRM)?

CRM stands for Customer Relationship Management. A CRM system is a powerful tool that helps businesses grow by eliminating friction, improving collaboration across departments and locations, and keeping track of contact information.

What does a CRM system do?

A CRM system makes it easier to create a seamless customer journey by enabling personalized follow-ups, ensuring that customers feel even better taken care of.

Why use a CRM system?

There are many great reasons to use a CRM system. Here are some key benefits:

Standardized sales opportunity management – Managing multiple sales opportunities can be time-consuming, and remembering to follow up with every prospect is a major task. A CRM system automates follow-ups, reminding sales reps when to reach out, tracking past interactions, and providing a complete customer journey overview.

Valuable analytics – A CRM system does more than collect customer data; it also analyzes insights to help sales teams optimize their processes and improve performance.

Better customer follow-up – Throughout a customer relationship, information accumulates from various departments. A CRM system consolidates this data in one place, making it easily accessible to employees who need it. This helps you provide better customer service.

What makes a great CRM system?

A great CRM system provides better visibility into the sales pipeline, consolidating all sales opportunities in one place. It should give the sales team a clear overview of key details for every sales opportunity and equip them with the tools they need to close deals efficiently.

How can a CRM system improve our business performance?

A CRM system helps businesses track and manage every step of the sales process, organizing customer data and communications in one central hub. For example, integrating a CRM system with your email inbox allows your team to store customer interactions and correspondence in one place. This ensures that everyone is always up to date on the latest developments in customer communication.

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