Customer Story
NovuMare’s growth created a need for better structure
About
NovuMare works to protect the marine environment by offering consulting, advisory services, training, and exercises related to emergency pollution response and environmental protection. The company is accredited by the Nautical Institute.
Challenge
NovuMare needed to consolidate data in one place,as information was being stored in various locations—both locally and in SharePoint.As a small business, they also needed to streamline administrative processes.
Solution
With Business Online, they implemented a single cloud-based system for the entire company, eliminating the need for local storage.The platform also provided a user-friendly tool to support compliance.
Result
Business Online has enabled NovuMare to spend less time searching for information and procedures, ensure documented compliance through quality control plans, and use a centralized system that gathers all communication and information—significantly reducing the needfor email.
Growth created an immediate need for better structure
When the three founders of NovuMare started the company in 2017, they set up a folder structure in SharePoint to manage procedures, processes, and general documentation. But as the company grew and more employees came on board, it became increasingly difficult to maintain a clear internal overview.
Information was being stored in multiple places—both in SharePoint and locally on individual computers. This slowed down the flow of information and made administrative processes heavier and more time-consuming.
In the early days, when NovuMare consisted of just three employees, the need for a centralized place for information wasn’t as apparent. But that changed quickly as the company began hiring more staff.
“As soon as we started hiring, we saw it right away—we needed a tool that could gather data in one place,” says Rune Holmen, QA Manager at NovuMare. “It was the flow of information, the need for documentation, and the demand for more efficient administrative processes that triggered our need for an IT solution.” says Rune Holmen.
Growth often creates challenges for both management and employees, especially when there’s a lot to handle at once. In a company like NovuMare—where staff are frequently out on different assignments and locations—it’s particularly important to have easy, reliable access to information.
Brought in external help to find the right solution
For NovuMare, it was essential to have a cloud-based system that could be accessed across all platforms—especially since their teams often work in the field while on assignment for clients. With customers both domestically and internationally, the company needed a system that could handle internal information flow seamlessly.
“The core requirement was that the system had to be cloud-based and available on all digital platforms. It had to be so simple to use that you almost wouldn’t need training, and it needed to help us ensure compliance with the procedures and processes we wanted to implement,” Rune explains.
NovuMare also wanted to consolidate everything into one system, rather than relying on multiple standalone tools that didn’t communicate with each other. They had tried to achieve this through a structured folder system, but as the company grew, it became clear they didn’t have the control they needed.
Less time spent searching for information has made NovuMare more efficient
By consolidating all information and communication on a single shared platform—where all employees can contribute, upload documents, and easily retrieve what they’re looking for—NovuMare has significantly reduced time-wasters in the business.
Traditionally, much of the communication happened through email, which meant employees often had to dig through their inboxes to find specific pieces of information.
With Business Online, the need for email communication has decreased, as most information is now stored and structured within the system. This makes it easy for everyone to quickly access what they need—boosting efficiency across the organization.
Improved compliance with Business Online
Business Online provides companies with a structured framework that organizes information and documents—helping not only to streamline daily operations, but also to improve the overall quality of work.
In other words, it doesn’t necessarily change how a company works—it puts that work into a clearer system. This makes it easier to follow processes and procedures, because employees can quickly find out how things should be done, and everything is documented as it happens.
“The way we could work in Business Online really aligned with how we had been thinking and trying to organize things in our own folder structure,” says Rune Holmen.
“And we really like the quality checklists—being able to create simple checklists that drive compliance. I think that’s a big part of why we chose Business Online.”