Privacy Policy
This Privacy Policy explains how Business Online AS collects and uses personal data.
Business Online AS, represented by the Managing Director, is responsible for the processing of personal data within the company. Where the daily responsibility is delegated, this is specified under each section. The delegation only covers the tasks and not the responsibility. This policy contains the information you are entitled to when data is collected from our website (Personal Data Act § 19) and general information about how we process personal data (Personal Data Act § 18, first paragraph).
Processing of Personal Data on www.business-online.no
The company itself has daily responsibility for processing personal data on www.business-online.no, unless stated otherwise. Providing personal data when using services—for example, to receive newsletters—is voluntary for visitors to the website. The basis for processing is the individual’s consent unless otherwise specified.
Business Online AS develops, processes data, and maintains this website.
Data collected in connection with the operation of the website is stored on servers operated by Microsoft Azure. Only Business Online AS has access to the collected data. A separate data processing agreement between Microsoft and Business Online AS regulates which information the provider has access to and how it should be processed.
Website Analytics
Business Online AS collects anonymized data about visitors to www.business-online.no. The purpose of this is to compile statistics that are used to improve and further develop the information provided on the website. Examples of what the statistics reveal include how many people visit different pages, the duration of visits, the referring websites, and which browsers are used.
The information is processed in an anonymized and aggregated form. By “anonymized” we mean that we cannot trace the collected data back to any individual user. We collect the full IP address, but it is anonymized so that only the first three segments are used to generate statistics. For example, if the IP address is 195.159.103.82, only 195.159.103.xx is used. In addition, IP addresses are processed on an aggregated level, meaning that all data is grouped together rather than processed individually.
We use the analytics tools Google Analytics, Meta Pixel, and Google Tag Manager on our website. The information from these tools is not disclosed by Business Online AS to any other parties.
The data collected by Google Analytics and Google Tag Manager is stored on Google’s servers in the USA. The information received is subject to Google’s privacy policies..
Business Online AS has an active presence on several social media platforms, including Facebook and LinkedIn. Facebook Pixel is a script that enhances the interaction between Facebook and www.business-online.no by measuring traffic across Facebook’s interface and our website. LinkedIn Pixel follows the same principle as Facebook Pixel. We use the data collected by these pixels to deliver customized content to visitors of our website and for marketing on Facebook. The information received is subject to Facebook’s and and LinkedIn’s privacy policies..
Cookie Policy
Cookies are small text files that are placed on your computer when you download a website.
The storage and processing of this information is not permitted unless the user has been informed about and has given consent to the processing. The user must be informed about and approve which data is processed, the purpose of the processing, and who processes the data, cf. the Electronic Communications Act § 2-7b.
At the bottom of our website you will find a page titled “Cookies”, where you can get a complete overview of which cookies are used on the site.
How to manage cookies (nettvett.no)
Contact Form
On the website you can ask Business Online AS to contact you if you have a general inquiry. When you use the contact form, we will use the information you provide to contact you. We do not have any routine for regularly deleting this information.
CRM Tool
Business Online AS uses a custom-developed CRM tool.
Various types of personal data are recorded in the CRM tool. This includes information such as name, telephone number, email address, and other relevant details. This is done to ensure effective communication with our customers.
Task Management
Business Online AS uses a custom-developed system to manage and control tasks internally.
Personal data related to a task may be stored in this tool. This includes details such as name, telephone number, email address, information about the task, and other relevant data.
Email and Telephone
Business Online AS uses email and telephone as part of its daily operations.
In addition, employees at Business Online AS use email and SMS for regular communication with both internal and external contacts. Each individual is responsible for deleting messages that are no longer relevant, and at least once a year reviewing and deleting unnecessary content in their email inbox. Upon termination, email accounts are deleted, although some relevant emails will normally be forwarded to colleagues.
Sensitive personal data should not be sent via email or SMS.
Please note that regular email is unencrypted. We therefore do not encourage you to send confidential, sensitive, or other private information via email.
Employees have an overview of their recent phone calls. If a phone call is related to a specific case, a note may be taken after the call, which is then recorded. No other systematic registration of phone calls in which the caller can be identified is carried out.
Processing of Personal Data in Our Services
Business Online AS develops and delivers software solutions and integrations that may process customers’ personal data. In such cases, we act as a data processor, and the processing of data is governed by data processing agreements with our customers. The data is processed only in accordance with the agreed purposes.
For our product “iQS”, personal data may be stored and processed in accordance with the agreements in place, and deleted when it is no longer necessary. For other services, personal data is not stored in our systems beyond what is necessary to perform the services.
Employee Information
Business Online AS processes personal data about its employees to manage payroll, personnel responsibilities, and accounting. The legal basis is provided by the Personal Data Act § 8, first paragraph, and § 8 a), b), or f), as well as § 9 a), b), and f). The daily responsibility for this lies with the Managing Director and the accounting department. Necessary data is recorded for salary payments, such as basic information, salary level, time tracking, tax percentage, tax municipality, and union membership. Other information about employees is related to their work instructions and the facilitation of their work. Additionally, information about access control in the IT system is recorded.
The information is obtained from the employees themselves. Data is disclosed only in connection with salary payments and other legally required disclosures. Deletion routines for personal data follow the Accounting Act and the Archive Act. Information such as name, position, telephone number, email, and image is considered public and may be published on Business Online AS’s website.
Rights
Anyone who inquires is entitled to receive basic information regarding the processing of personal data in a company under the Personal Data Act § 18, first paragraph. Business Online AS has provided this information in this policy and will refer to it in any inquiries. Individuals registered in one of Business Online AS’s systems have the right to access their own data. They also have the right to request that incorrect, incomplete, or unauthorized data be corrected, deleted, or supplemented. Requests from data subjects will be responded to free of charge and within 30 days.
Contact Information
Email: contact@business-online.no
Telephone: +47 910 01 333
Postal address: Moseidveien 35, 4033 Stavanger
Version Log
- 10.11.2022: First edition
- 27.08.2023: Second edition
- 18.02.2025: Third edition – Updated section: Processing of personal data in our services