{"id":1577,"date":"2022-11-05T09:36:48","date_gmt":"2022-11-05T07:36:48","guid":{"rendered":"http:\/\/business-online.no\/?p=1577"},"modified":"2026-04-17T13:29:11","modified_gmt":"2026-04-17T12:29:11","slug":"company-in-growth","status":"publish","type":"post","link":"https:\/\/business-online.no\/en\/bedrift-i-vekst\/","title":{"rendered":"Growing business? Then you\u2019ll recognise this."},"content":{"rendered":"
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Growing business? Then you\u2019ll recognise this.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most growing businesses experience the same pattern. At first, everything works fine. Excel keeps track, the folders are tidy enough, everyone knows who does what.<\/p>\n

Then the company grows past it.<\/p>\n

\u00abThings are moving fast for us and there are a lot of growing pains,\u00bb said a customer who had doubled their revenue in two years. The folder structure was rebuilt every two weeks. \u00abWe can't find the perfect model.\u00bb<\/p>\n

You are not alone. We talk to growing businesses every week. The patterns repeat themselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTry Business Online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tThe growth journey of Lie Blikk<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Excel spreadsheet that became too big<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It often starts with an Excel spreadsheet. For project overviews and customer lists. The tasks work fine when you have ten employees. But over time, it isn't Excel is sufficient as a project tool<\/a>.<\/p>\n

An engineering firm we met had grown from a few to many large projects. \u00abFrom manual Excel spreadsheets to manual Word documents,\u00bb as they put it themselves. Document follow-up was regularly neglected. \u00abWhen it
talk about up to 100 documents a week, so out.\u00bb<\/p>\n

Another company discovered that employees had downloaded price lists and saved them to their desktops. They gave three-year-old prices to customers without anyone knowing.<\/p>\n

Excel is a fantastic tool. It's just not a system for a growing business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Report_FINAL_v3_NEW.docx<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everyone knows it. The file called Rapport_ENDELIG_v3_NY.docx. Next to it lies Rapport_ny_ENDELIG_v3_NY.docx. No one knows which one is current.<\/p>\n

\u00abYou want to take care of documents, then a new version comes along that takes care of the old one, and then in the end you lose a bit of overview,\u00bb a transport company explained. \u00abWe don't need 10 variations of the same thing.\u00bb<\/p>\n

For a growing business, the problem is multiplied. More employees, more projects, and suddenly the same document exists in ten versions. The folder structure \u00abis from 20 years ago,\u00bb as an engineering company said when describing their own system for keeping track of folders and documents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Knowledge walking out the door<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In a small business, everyone knows everything. This works fine until someone goes on paternity leave, quits, or simply has a bad day.<\/p>

\u00abIf they go on paternity leave or quit, the knowledge walks out the door with them,\u00bb said a managing director. Another admitted that: \u00abSome individuals have a steel grip on what things are. The rest don't know how to find things anymore.\u00bb<\/p>

For a growing business, this is a risk that only increases. The more employees there are, the more information exists solely in someone's head. One resignation can take with it years of client relationships and project history.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The information that remains in the inbox<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everything from customer communication to project decisions goes to private email and stays there.<\/p>\n

\u00abInformation is shared to a small extent,\u00bb a company in the construction industry told us. Email was used as an archive system, but the archive belonged to the individual, not the company.<\/p>\n

Another customer described the information storage as: \u00abA bit here and there, and then some of it gets duplicated.\u00bb The same information in multiple systems, and no one knowing what has been updated.<\/p>\n

When a company in growth relies on people remembering to share, it quickly falls apart.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Management flying blind<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The general manager wants to know the status of the projects. The answers exist, but they are scattered across inboxes, Excel sheets, and the project managers' heads.<\/p>

\u00abReally, I have a dream scenario where, from sales, through projects and on to logistics and out, it's one seamlessly connected place,\u00bb a customer told us during the sales process. \u00abBecause we have something in one system, and something in another. It ends up being a bit here and there.\u00bb<\/p>

Another summed up everyday life as \u00abit's going at 150 mph.\u00bb No time to search. Only time to do.<\/p>

When the management of a growing company doesn't see the bigger picture, they make decisions based on gut feeling. This works for a while. Until it doesn't anymore.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Processes that only exist on paper<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Many growing businesses have documented processes. The problem is that nobody follows them.<\/p>\n

\u00abThe map is not always the territory,\u00bb as a customer put it.<\/p>\n

A maintenance company explained that their processes were \u00abtoo manual, too cumbersome, too reliant on individuals.\u00bb They had tried to sort things out several times. Everyday life always took over.<\/p>\n

It's not laziness. It's a growing business where the systems haven't kept up. People are reverting to what works. And what works is what they've always done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you recognise growth pains?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Take a quick check that tells you exactly where your business stands on the scale of growing pains.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTake the growth check<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Growing pains are normal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most of the companies we speak with recognise several of the situations above. For many companies, the growing pains become so great that they struggling to grow<\/a> Further. Documents in private inboxes and folders slipping out. Processes only one person can handle.<\/p>\n

Business Online is built for this. One platform where CRM, project, quality and HR are connected, on the Microsoft 365 you already use. A structure that grows with your business.<\/p>\n

Many of our customers came to us in the middle of a growth phase. They needed information to stop disappearing between the tools they already had.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Lie Blikk grew from 60 to over 100 employees. Then the systems broke down.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lie Blikk is a growing company that went from around NOK 100 million in turnover to almost NOK 175 million in four years. The growth was desired. The ensuing chaos was not.<\/p>

\u00abWe worked in one way during the estimation phase, another way during the design phase, and a third way during execution,\u00bb says Eirik Kvilstad Heskja, Head of Digitalisation and Finance. \u00abIt was difficult to collaborate because the information was so scattered.\u00bb<\/p>

They consolidated everything in Business Online. From inquiry to finished project. At the same time, they obtained three ISO certifications.<\/p>

\u00abA lot of time was spent searching for information, and being frustrated that you couldn't find it where you thought it was,\u00bb says Heskja. \u00abThe time saved by having a common space where everything is gathered is essential.\u00bb<\/p>

Read the full customer story about Lie Blikk here.<\/a><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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It will pass<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Growing pains feel permanent when you are in the thick of them. Ask any business that is growing. They are not. Most of the businesses we work with spend a few months putting structures in place. Afterwards, they wonder why they waited so long.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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More articles for you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"The<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tWhat is internal control? Everything you need to know about HSE and internal control\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\"Business<\/div>\n\t\t<\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tQuality System: How to go from procedures manual to actual quality management\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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See how Business Online works\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We'll show you how Business Online can help you structure customers, folders and documentation. 30 minutes, no obligation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTry Business Online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTalk to sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Most growing businesses experience the same pattern. First, everything works. Then, the company grows past its systems. Here are four growing pains you're sure to recognise.<\/p>","protected":false},"author":3,"featured_media":11921,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-arbeidsprosesser"],"jetpack_featured_media_url":"https:\/\/business-online.no\/wp-content\/uploads\/2022\/11\/Featured-image-unnga-vekstfallgruve.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/posts\/1577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/comments?post=1577"}],"version-history":[{"count":0,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/posts\/1577\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/media\/11921"}],"wp:attachment":[{"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/media?parent=1577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/categories?post=1577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/business-online.no\/en\/wp-json\/wp\/v2\/tags?post=1577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}